Superior service keeps customers coming back to ASE.
WHAT OUR CUSTOMERS SAY...
Our mission has always been the complete satisfaction of our customers. Most of the folks we work for are public servants whose credibility is paramount. We have never forgotten this.
3/19/2015
Kannapolis City Schools like most school systems are looking for video monitoring, 2-way communication, GPS tracking and any other current technology that will improve our students' safety in their rides to and from school. In years past we have moved from company to company for the installation and upkeep of of our safety technology with less than stellar results. We started purchasing cell phone batteries from a local company which turned out to be ASE.
Not long after that we found out that ASE took care of video for the Kannapolis Police Department and that begin a great relationship with ASE Communications. Currently ASE installs and maintains our AngelTrax video systems, our aftermarket child safety alarms and our repeater based 2-way communication.
We also purchase the aftermarket child safety alarms, the in bus and handheld 2-way communication equipment from ASE because of their competitive pricing. ASE also provides 2-way communication equipment with service inside of our schools. In the future we will be able to directly purchase the AngelTrax video systems from ASE too. Even though we currently do not have GPS tracking (due to the high cost of equipment), when we did ASE maintained and serviced those units.
The owner (Scott Thomas) works right along with his staff installing and servicing so you know when you are discussing an issue with Scott that the info he is giving you is from experience. It is obvious that ASE Communications conduct itself with a Christian based moral compass which in this day and time is not always what you find."
Alan Cauble
Transportation Supervisor
Kannapolis City Schools
9/9/2014
"We have worked with ASE Communications for a while now and they have always been great to work with. They figure out the mobile radio problem and get it fixed for us. They also do a great job at installing our new mobile radios in our vehicles/fire trucks. I highly recommend them."
Debbie Hartsell
Administrative Support Specialist
Lincoln County Emergency Management
9/5/2014
"Have had ASE install police equipment in our vehicles for a number of years. Scott and ASE are very professional, extremely knowledgeable and provide excellent work. They stand behind there work and the products they use. I would recommend ASE to anyone looking for a competent, professional company."
Virgil Higgins
Lieutenant Troy Police Department
8/28/2014
"ASE Communications is an efficient, hard working company. They deliver results time after time and will not stop until the job is done. Never have they left me unsatisfied with their work. I can always count on ASE when I'm in a bind. Overall a great company to hire and you will never be disappointed."
Scott Spitters
Project Manager, Gatekeeper Systems, Inc.
5/19/2014
"I have worked in partnership with Scott Thomas for years, and he and his team have always gone the extra mile. In a time where initiative and innovation are missing, Scott always demonstrates that he hasn't lost it. Dealing with problems if/when they arise, and always providing a solid solution. Scott is living proof of why people say that the most loyal customer isn't one who has never had an issue, but one who has had an issue and had it dealt with professionally to their satisfaction. I cannot recommend Scott highly enough."
Doug Garcia
Partner, QuestingHound Technology Partners
4/3/2014
"ASE Communications brings a highly coordinated response to every installation and mobile and portable repair required. Two Way Radio of Carolina has been in business since 1956, and we have never seen a company that can respond so efficiently with all the man power needed for a project then ASE Communications. ASE always brings a very high level of integrity, amazing speeds, and quality in their workmanship to ensure when our projects were complete - they were fully successful!
One amazing example was our Charlotte Mecklenburg Schools Transportation project that required 1700+ radios to be installed from a late June startup date through a near impossible mid-August school bus rollout deadline. ASE brought their expertise to this project, and they completed the project AHEAD of the deadline!!! This gave us extra time to run extra testing sequences to ensure a successful rollout of the 5th largest School Bus Transportation fleet in the United States. We know them to be the best team that we have seen in this industry!"
Jonathan Sable
Regional Manager, Government Solutions
Two Way Radio of Carolina, Inc.
4/12/2013
"I hired Scott to conduct an installation of over 180 systems on 180 vehicles. His team was able to complete the project a week ahead of schedule and was also able to complete another job that was in the area. I hire him time and time again because I know when I hire him the job will be done fast, neatly, and right."
Scott Spitters
Project Coordinator
Gatekeeper Systems, Inc.
3/13/2013
"Our police department has used ASE exclusively for over fifteen years to equip and install police equipment on our patrol vehicles. Scott Thomas is a credible and trustworthy person that truly cares about your department's reputation. I firmly endorse Scott Thomas and ASE for all police vehicle equipment needs."
Captain Kenneth D. Jackson
Kannapolis Police Department
2/22/2013
" ASE Communications is the ONLY company that I will allow to install radios for the Catawba County EMS. They are always right on time, their installs are clean and professional, and they're a lot of fun to work with. When we went 800 MHz a few years ago, ASE came in and refitted 24 ambulances with new mobile radios. They were challenged by the different ambulance configurations spanning 10 years but they consistently got our radios installed and working efficiently and professionally. We were especially impressed with the fact that ASE would fix any electrical problems that he found such as sloppy wiring from other installers, blown fuses, components that hadn't worked in years, and generalized cleaning up and "making pretty" of wiring that had been used but forgotten about for years. ASE can make ANY situation work–when faced with putting light bars and emergency lights on one of our QRV's that wasn't configured for emergency lights, he figured out a way to make it happen PLUS he installed three bands of radios in the vehicle in the same day. Prospective clients of ASE should look no further.......ASE is the best at what they do and everyone else is just second rate."
Mark Sigmon, BS, EMT-P
Catawba County EMS (Ret)
1/9/2013
"When I became the Animal Control Supervisor for Rowan County in May of 1996, I had no idea what company to use to install strobe lights, county seals and Animal Control lettering on our existing and new trucks. I was told by the Rowan County Sheriff's Office that Scott Thomas and ASE in Kannapolis does their work on their patrol cars and do a very good job. Boy, were they ever right. For the past 16 years, I have used ASE and will ONLY use ASE. They have always done an excellent job for me. I have traveled all over the state in my Animal Control truck and I have received so many compliments from fellow Animal Control Directors on how good my truck looks and when they ask who I use, I proudly say, ASE out of Kannapolis, NC. I work with many vendors in my line of work and I can honestly say that Scott and Salena have always been extremely friendly, professional and some of the finest people I have ever met. I highly recommend Scott Thomas and ASE to everyone!!"
Clai Martin
Animal Control Supervisor
Rowan County Health Department Board Member, NCARCA
7/15/2010
"We have used ASE to provide mounting systems and installation, for everything from golf carts, forklifts, and large diesel trucks to fire trucks, and they have always responded quickly, professionally, and accurately. They take the initiative to deal with issues that arise, and provide a quick, professional installation, no matter what the vehicle has been. Their work is top of the line, and we look forward to working with them in the future."
Doug Garcia
Sr.
Partner
Questinghound Technologies
12/2/2009
"I want to take a minute to say thank you. The customer is very pleased as am I. The project went much better than I had originally planned. Scott, you should be proud of your staff, they are great!"
Lianne M. Learnard
Project Manager
Everyday-Solutions, Inc.
"Scott, it is a real pleasure and blessing knowing and working with you. You are very dependable....When someone yells "incoming"..... Whoever is near.....can trust that they can depend on you.....I know that we can....You make life easy for others!" Thanks so very much..."
Don Black
CEO
FSI-Charlotte, NC
5/2/2017
"ASE is one of the best product integrators in the country. They are capable of mapping out solutions for the customers and building a project schedule to carry it through. Scott and his team are not afraid of any project and will exceed your expectation. Guaranteed quality, period!"